10-Year Service Warranty
STANDARD REPAIR WARRANTY
- Lost items or parts including stones.
- Damage resulting from accident, misuse, abuse or negligence ( Abrasions or cracked stone or crystal )
- Chemical or water damage.
- Plating degradation, gemstone fading due to exposure to oils, perfumes, soaps or other external elements including normal wear and tear.
- Sale items, off-price, customized or markdown items.
- Customization or modification requests.
- Shipping costs, import taxes and duties
We ensure that our craftsmanship is to the highest standards and repair all items made by Homura. You may send in your item by mail. After we make an assessment, we will send you a free estimate.