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Contact Us

Live Chat

Our Live Chat features an AI bot to address frequently asked questions and provide self-help options. If you would like to speak with a representative, our live chat agents are available Monday to Saturday from 10:00 AM to 9:00 PM.


General Enquiries

For general enquiries, information about our products, or order-related concerns, please email us at 


Return & Exchange

For returns, exchange and refunds, please email us at

  • Email Subject: [Order Number] + Customer Name
  • Reason for return
  • Photos of the order


Public Relations, Marketing & Collaboration

For enquiries about media, collaboration proposal and other marketing-related concerns, please reach out to


Partnership & Investor Relations

For business enquiries, to request an investor kit or international franchise, please email your proposal to


Aguirre Avenue, BF, Paranaque City 1720
Metro Manila, Philippines


Please note that our Philippine headquarters is not open to the public.