Shipping & Returns
Philippine Standard Delivery
- Free shipping on all orders
- Luzon – 2 to 4 working days*
- VisMin – 5 to 12 working days*
- 5 to 12 working days*
- FedEx shipping fee is calculated at checkout. Free global express shipping for orders $150 USD and up.
- Please note that tax and customs duties may apply depending on your country's policy and needs to be paid upon delivery. For further information regarding local tax and customs duties, please contact your local FedEx office.
Return & Exchange
- If you found a manufacturing defect or wish to exchange size, our store accepts such returns within 7 days upon delivery, provided that the product being returned is unused with its original packaging with no signs of damage or alteration.
- We can arrange a return pick-up service at your local address. If your address is out of serviceable areas, you will be given instructions on how and where to send your item.
- Once we received and inspected the returned product, we will ship a newly replaced item to you.
- Refund will be the last resort if the product returned is defective and can no longer be replaced at the time the request is being processed. Please see our refund policy for more info.
- Import duties & taxes, and shipping fees including pick up and redelivery will apply ( if applicable ) unless you received a defective or incorrect item.
- Shirts, hats, earrings, jade rings are not eligible for return, exchange or refunds and cancellations.
To start your return, please send us a message on Facebook Messenger, Instagram Direct or simply just hit the chat button.